Shipping policy
01Where We Ship
We ship across Canada. We can also ship to the United States and other countries on request — please contact us at [hello@svasris.ca] before placing an international order so we can confirm shipping costs and timelines.
02Order Processing Time
Orders are processed on business days (Monday to Friday, excluding Canadian statutory holidays). Orders placed on weekends or holidays are processed the next business day.
| Order type | Processing time |
|---|---|
| Ready-to-ship sarees, ethnic wear and accessories | 1–3 business days |
| Sarees with pico and fall | 3–5 business days |
| Ready-to-wear / pre-pleated sarees | 5–7 business days |
| Blouse stitching, alterations and custom tailoring | 2–3 weeks (we will confirm at the time of order) |
During festivals, wedding season and sales, processing may take a little longer. If you need your order by a specific date, please let us know before ordering and we will do our best to help.
03Shipping Rates & Delivery Times
| Destination | Estimated delivery* | Shipping cost |
|---|---|---|
| Ontario | 2–4 business days | [$X.XX] |
| Rest of Canada | 3–8 business days | [$X.XX] |
| Remote areas & territories | 7–12 business days | Calculated at checkout |
| United States / International | Varies | Quoted on request |
Free shipping on orders over [$XXX] within Canada.
*Delivery times are estimates after your order has been processed and shipped. They are not guaranteed and may be affected by carrier delays, weather or peak seasons.
04Local Pickup in Mississauga
Prefer to collect your order in person? Free local pickup is available in Mississauga by appointment. Choose “Local Pickup” at checkout or message us at [+1 (XXX) XXX-XXXX], and we will contact you when your order is ready.
05Order Tracking
Once your order ships, you will receive a confirmation email or message with your tracking number so you can follow your package until it arrives.
06Shipping Carriers
We ship with trusted carriers such as [Canada Post, UPS, Purolator]. We choose the most suitable carrier based on your location and order. All shipments are sent with tracking.
07Customs, Duties & Taxes
Orders shipped outside Canada may be subject to import duties, taxes and customs fees charged by the destination country. These charges are the customer’s responsibility and are not included in our prices or shipping costs. Please check with your local customs office before ordering.
08Address Accuracy
Please make sure your shipping address and phone number are correct and complete. We are not responsible for orders delayed or lost due to an incorrect address. If a package is returned to us because of an incorrect address or failed delivery, re-shipping charges will apply.
09Lost, Delayed or Damaged Packages
Once a package has been handed to the carrier, delivery times are in the carrier’s hands, but we are always here to help. If your package is delayed, appears lost, or arrives damaged, please contact us at [hello@svasris.ca] within [48 hours] of delivery (or of the expected delivery date) with your order number and photos, and we will work with the carrier to resolve it. See our Return & Exchange Policy for damaged items.
10Contact Us
Email[hello@svasris.ca]
Phone / WhatsApp[+1 (XXX) XXX-XXXX]
LocationMississauga, Ontario
